Centauri specialises in assisting small to medium sized businesses implement solutions designed to improve collaboration, attract new and retain existing customers, as well as improve productivity and efficiency within the workplace.

 

 

 

Why choose Centauri

 

Our expertise in Microsoft Dynamics 365 Customer Engagement (CRM), Microsoft Office 365 and Power BI provide our customers with a wide range of services that we are able to offer. 

 

Given the versatility of the products we work with, our experience has seen us providing services to a variety of industry verticals, including Not for Profit, Membership, Training, Financial and Building industries.

 

Office Address: Askew House, L2, 364 - 372 Lonsdale Street, Melbourne Victoria 3000

 

Our approach

 

Our approach to each individual client varies depending on their requirements. We can be flexible and adapt to each scenario but generally, the key to a successful project begins with a solid understanding of the client needs.

 

Usually, the project lifecycle will begin with engaging the key stakeholders, encouraging them to assist us in pinpointing the fundamentals of the system, documenting the results of the scoping exercise.

 

We prefer to work closely with team delivering the project in an agile approach. This ensures a timely& delivery of key functionality to user.

 

Training is supplied following the implementation and additional support is provided during the transition of system go live, ensuring that the system is fully adopted by the users.

 

Centauri also offers continuing support to our clients through an established help desk facility. An opportunity to review new features and functionality along with periodic system reviews to make sure that the system is continuing to deliver return on investment.

 

 

The butterfly group

 

Centauri is part of the Butterfly Group which provides expertise in customer relationship management, digital design & development, digital marketing, branding and IT support. With over 35 specialist consultants dedicated to ensuring that your business succeeds in the market place today; why compromise!

Meet the Team


Kevin Horseman - Director

 

As the Co-founder and Director of Centauri, I’m passionate about helping clients to unlock the full potential of their business by implementing, customising and developing integrated Microsoft Dynamics CRM solutions. By utilising the full capabilities of this market-leading CRM solution, I’m able to give clients the complete set of tools they need to monitor, evaluate and interact with their customers at every stage of their unique customer lifecycle.

With two decades of experience in the IT sector, both in Australia and the UK, I’ve spent the past 13 years working extensively with Microsoft Dynamics 365 CRM, accumulating an unrivalled level of knowledge and experience that can maximise the potential of this platform for our clients. Having worked with clients in a range of industries from finance, retail, education and not-for-profit member organisations, I have the unique ability to understand the needs of businesses, enabling me to develop CRM solutions that are tailored to your business’ current and future needs


John Anderton - Co Founder

 

John is the co-founder of Centauri, whilst also the founder and CEO of Butterfly, a tech development agency that works with medium size enterprises, government and start-ups.

Butterfly has been recognised as the Best Agency 20+ staff at the Melbourne Design Awards, and won many other awards include the Sydney Design Award (2013, 2014, 2015, 2016) and Melbourne Design Awards (2012, 2013, 2015, 2016) and inclusion in the BRW Fast 100 list multiple times.

As Co-founder of Centauri, and my skills around business management, I have a unique perspective on assisting clients using technology to improve organisations and society.

 


Robert Beswick -  Principal Consultant

 

With extensive experience in IT management and service delivery across a range of industries and platforms I bring many resources and a broad perspective to the delivery of cloud based systems and services. As an experienced IT manager and a former lecturer of university IT courses including Communication Skills for IT People and Technology Management, I have a deep understanding of IT people, processes and projects.

I have delivered a wide range of Dynamics CRM systems across a range of industries and as a Senior consultant in CRM consulting companies. My CRM projects have included membership systems for AFL clubs, arts and entertainment organisations, manufacturing and financial operations, including international deployments. My CRM projects have included the delivery of interfaces to financial and other systems including SAP ERP, Dynamics AX, Dynamics NAV, Microsoft GP and Sage ERP.


Shalini Nanduri - Technical CRM Consultant

 

I am a-motivated and determined Software and Web Application Developer who uses strong analytical and strategic thinking skills to create technical solutions to complex problems.

I have 14+ years of experience and my core competence lies in MSCRM 4.0/2011/2013/2015/2016 and 365, ASP.NET, C#, MS SQL Server, SSRS, SSIS, SharePoint, and has been involved mainly in MS Technology related projects as developer and technical lead. I have worked across Property, Banking and Securities, Insurance and Membership domains.


Imran Faroqui - Functional CRM Consultant

 

I am an extremely passionate and motivated certified Microsoft Dynamics CRM Functional Consultant with over 2+ years’ experience in consulting, development and deployment of Microsoft Dynamics CRM solutions, as well as having a broad experience in many Microsoft Dynamics CRM 3rd party add-ons.

With strong communication and interpersonal skills and the ability to easily adapt to changing situations and environments, I am able to provide exceptional Functional and Technical support to clients that suit their needs in any business vertical.