Microsoft Dynamics CRM specialists

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Omega Centauri. (ō-měg'ə sěn-tôr'ē)

Centauri; taken from Omega Centauri - the brightest star cluster in our galaxy.

About Centauri

Centauri is a young and energetic company, with a wealth of knowledge and experience in the IT and business services industries.

We specialise in Microsoft Dynamics CRM, bringing fresh innovative ideas tailored to business needs. We are certified Microsoft specialists, and have extensive experience working with clients in various business verticals for projects differing in scope and size.

Microsoft Partner

Our mission is to provide outstanding service and solutions to our clients, ensuring that our customers (& their customers) experience is as seamless as possible.

Centauri is part of the Butterfly Group which provides expertise in customer relationship management, digital design & development, digital marketing, branding and IT support. With over 35 specialist consultants dedicated to ensuring that your business succeeds in the market place today; why compromise!

What we do

Centauri can assist you with all things "xRM" whether you’re looking for an on Premise or cloud based solution.

We can help you with installation, configuration, custom development, reporting and Business Intelligence, setup of 3rd party add-ons (such as ClickDimensions) as well as integration to satellite systems such as ERP or financial packages. We also provide SharePoint consultancy services and Office 365 migrations.

Services

Centauri can assist you with all things "xRM" whether it be on Premise or in the cloud. This includes;

01

Microsoft Dynamics CRM

Centauri has extensive experience with working with Microsoft Dynamics CRM and have been helping customers of all shapes and sizes with their CRM needs since CRM 3.0. Centauri can assist you too, by working with you to get the most out of your CRM system. We can help with business analysis and system scoping, installation for on premise solutions as well as configuration, customisation and custom development to help tailor your CRM system to suit your business requirements. We offer training to ensure user adoption as well a variety of support packages and regular maintenance checks to ensure your CRM journey prospers well into the future.

02

ClickDimensions

Looking for a powerful marketing automation tool to assist you in growing your business? ClickDimensions is a 3rd party solution that integrates seamlessly with Microsoft Dynamics CRM and provides the tools to help you bridge the gap between marketing and sales. Email Marketing, Nurture Programs, Web Intelligence and Surveys are just a few of the highlights attributed to this product. We are certified ClickDimensions partners and can help you leverage the powerful tools available with ClickDimensions for Microsoft Dynamics CRM.

03

BI and Reporting

You’ve collected all this data about your customers, but what does it all amount to? We can help you understand your customers better by providing you the tools and assistance needed to collate that information into meaningful analytics. With access to Advanced Find, Charts and Dashboards, which all come out of the box with Microsoft Dynamics CRM, most reporting requirements are catered for, however where more complex reporting is required, Power BI or SSRS reports can be created. Centauri can assist with all aspects of your reporting requirements.

04

Integration

Integrating systems together is never easy, but often essential to achieve a full picture of a customer and provide a seamless experience to your customers. With extensive experience with integration tools such as Scribe Insight, KingsWaySoft SSIS Integration toolkit and the Microsoft Dynamics Connectors to name a few, Centauri can help you integrate your Microsoft Dynamics CRM system with your peripheral systems.

05

SharePoint

Microsoft Dynamics CRM provides features to seamlessly integrate with Microsoft SharePoint, which can deliver a more sophisticated document storage feature than out of the box CRM. SharePoint’s document management features include abilities such as checking documents in and out, viewing version history, and changing document properties right from within the CRM interface. But beyond integration between CRM and SharePoint, SharePoint provides superior collaborative and content management capabilities. If you’re looking for assistance with your SharePoint solution, Centauri can help.

06

Office 365 Migrations

Office 365 has been around for a little while now but what’s it all about? Put simply, it allows you to have all your Microsoft systems and services online, such as Exchange, SharePoint, CRM, Skype for Business, Microsoft Office and so on... With Office 365 you can “work anywhere, anytime, on any device”.  With Office 365, subscriptions to services (such as Microsoft Dynamics CRM Online) are paid for monthly, which avoids any big upfront licencing costs, as well as the costs of hosting your own infrastructure. Centauri can help set you up in the cloud and migrate your existing systems and services to Office 365.

Our approach

Our approach to each individual client varies depending on their requirements. We can be flexible and adapt to each scenario but generally, the key to a successful project begins with a solid understanding of the client needs.

Usually, the project lifecycle will begin with engaging the key stakeholders, encouraging them to assist us in pinpointing the fundamentals of the system, documenting the results of the scoping exercise.

Training is supplied following the implementation and additional support is provided during the transition of system go live, ensuring that the system is fully adopted by the users.

Centauri also offers continuing support to our clients through an established help desk facility. An opportunity to review new features and functionality along with periodic system reviews to make sure that the system is continuing to deliver return on investment.

Careers

We're always on the lookout for bright and enthusiastic people to join our team. If you think you can shine in our galaxy we'd love to hear from you. Please send your CV and a covering letter to us on

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